The experience with Martjack has been excellent throughout. We migrated from a custom made solution to Martjack and immediately started experiencing the benefits. Being one of the oldest jewellery business in the city, it was very important to us have an impressive web channel. Martjack is able to meet all my requirements of promotions, coupons, discounts etc. Configuration and customization of the look and feel were the easiest of any cart system that I previewed. Since switching, we have seen a 30% increase in conversion rates and revenue has doubled. Footfalls at our stores have also increased due to our extensive catalogue being available in a rich format online, which has been a big plus for us.
We wanted to launch a full fledged marketplace which showcases products across multiple categories from different vendors across the country and wanted to launch this on a large scale. With Martjack, we found the perfect solution for all our requirements. Martjack being the leader in the eCommerce platform in India and Gati being the leader in the logistics segment, we have leveraged the synergies to provide a compelling value for our end customers. They are able to view and purchase products from multiple vendors and Gati takes care of the prompt shipping, ensuring a great customer experience. The Martjack Business Support group and the Training support has been excellent throughout.
After a thorough evaluation of the business requirements and keeping in mind the speed required for a new startup, we chose Martjack as our technology partner to build our site on. The support from the team has been fantastic throughout and we were able to rollout our online store in a matter of weeks. Martjack provides a quick and reliable backend for us to run our entire online operation smoothly. The solid API integration with the logistics providers and third party affiliate programs helps in a quick launch whenever we have to onboard new partners. The design flexibility has been amazing and helps us relaunch a new look effortlessly from time to time.
We have been leaders in the offline retail for last 10 years but when we decided to go Multi – Channel we were looking for a solution which can help us in achieving our business goals and help us during our journey. Its much more flexible and user friendly. It provides the ability to scale up for a rapidly growing company. We have been trying to work with just one technical support representative since our account is very complex and we require a lot of custom workflows. The platform is very user friendly, I was able to train my staff quickly and they fully understand how to use the system. I have much more control over the different aspects of the store which make it a complete Multi- channel platform rather than just a shopping cart. The end to end service and consultation provided has really helped in a quick setup and launch.
It gives me great pleasure to sign-off the development of our site. This is a culmination of a lot of effort and I am most thankful to the team that supported the creation of this venture. Riding behind a fairly well featured toolset - the end website is something we at BuildCentral are very proud of. Martjack has a very good training program to quickly familiarize ourselves with the backend. I have nothing but praise for you, and would definitely recommend the product to friends.