MartJack provides self-learning tools, resources and training for merchants who want to learn and gain in-depth knowledge of MartJack Platform in particular and digital commerce in general.
We conduct regular online training programs covering various nuances of using MartJack platform. The practical and hands-on sessions will help you understand different digital commerce aspects and start reaping benefits with MartJack. And we have also introduced evening training sessions for merchants who face difficulties taking training during business hours.
Every Monday : 11 AM – 1 PM
Every Monday : 3PM– 5PM
Every Tuesday : 11am – 1PM
Every Wednesday : 11am – 1PM
Every Wednesday : 3PM– 5PM
Every Thursday : 3 PM– 5PM
Every Friday : 3 PM- 5 PM
Every Monday & Friday : 11 PM - 12 PM
Question & Answer Session - Evenings
Every Tuesdays & Thursdays : 6 PM - 8 PM
Merchants can interact with experts and get their questions clarified (Be it Marketing, Catalog Management, Order Management, Webpage design etc)
We have assembled Frequently Asked Questions, which answers most of the basic questions you might have in mind.Send a Request
We also conduct in-person sessions in different cities where we invite our partners and digital commerce experts to help you understand MartJack platform in particular and know more about the current trends, case studies about digital commerce industry in general.Send a Request
Product Support at MartJack is a one stop solution center for all the customer queries post live. We have a dedicated Product Support Team for all the issues or requirements that merchants may have post live. Once your site is fully implemented and is Live then Support will be your point of contact for all your queries. Our Product Support Team is well versed with Ecommerce as a Domain and the Technology. Having sound knowledge on MartJack Platform makes them easy to help you with the best possible solutions.
Be it a How do I question?, General usage issue, Configuration request, Troubleshooting, Escalation, Enhancement Request or Product updates, Team at MartJack will be more than willing to assist you with questions of any sort.
MartJack has been consistently pioneering efforts to help merchants improve their online business. Apart from technology support, there is a dedicated Business Support Unit within Martjack whose sole focus is to help our customers generate additional sales and traffic. To achieve this, MartJack has taken the following initiatives
Regular expert webinars organized exclusively for Martjack merchants on topics like
Regular expert webinars organized exclusively for Martjack
merchants on topics like